Acceptable Use Policy

Effective May 17, 2026

This Acceptable Use Policy (“AUP”) describes the behaviors and content categories that are prohibited on CrazySound.ai. It applies to everyone who uses the Service. By using the Service you agree to follow this AUP. Violations may result in immediate suspension or termination of your account, removal of offending content, reports to law enforcement where required, and forfeiture of any unused credits.

We take this seriously. Audio generation tools carry real-world harm potential: impersonation scams, election interference, fraudulent IVRs, broadcast violations. We will cooperate with law enforcement on any credible report of these harms and we will not refund accounts terminated for AUP violations.

1. Illegal content and activity

You may not use the Service to create, distribute, or facilitate:

  • Child sexual abuse material (CSAM) or any sexualized content involving minors. We report suspected CSAM to NCMEC and equivalent international bodies.
  • Content that promotes or incites violence, terrorism, or hate against a protected group.
  • Fraud, financial scams, phishing, or pretexting (including IVR systems that impersonate a bank, government agency, or other institution to extract money or credentials).
  • Stalking, harassment, doxing, or threats against any person.
  • Anything else illegal under the law applicable to you or to the intended audience of the Output.

2. Voice and identity

  • No impersonation of real, identifiable people. You may not generate audio that uses or imitates the voice, likeness, or identity of a specific real person (public figure or private individual) without that person's explicit, written consent.
  • No election interference. Audio falsely attributed to a candidate, election official, or government entity is prohibited at all times.
  • No false attribution. Generated audio must not be presented as a recording of a real conversation, statement, or performance that did not occur.

3. Regulated industries

You are responsible for ensuring your use of the Service complies with the regulations governing your industry. The following sectors deserve particular care:

  • Medical, pharmaceutical, mental health. Outputs may not provide medical advice or diagnosis. Claims about efficacy must comply with FDA, EMA, MHRA, or equivalent regulators where the ad runs.
  • Financial services and crypto. Ads must comply with the relevant securities, lending, and consumer-finance laws. No guaranteed returns, no unregistered securities offerings, no unlicensed lending.
  • Alcohol, tobacco, cannabis. Comply with the minimum-age, jurisdictional, and broadcast-standards rules in your market. Spotify, terrestrial radio, and many podcast networks have stricter category rules than the law alone.
  • Gambling. Allowed only where licensed. Responsible-gaming disclosures required where mandated.
  • Political advertising. Must comply with FEC, OFCOM, BfDI, and equivalent rules including sponsor identification.

4. Intellectual property

  • Do not include third-party trademarks, brand names, slogans, copyrighted lyrics, copyrighted dialogue, or other protected material in your prompts unless you have the rights to use them.
  • Do not attempt to reproduce the voice or musical style of a specific artist, actor, or commercial talent.
  • If you receive a takedown notice for content you generated, you are responsible for responding.

5. Misinformation and deception

  • Do not generate audio that promotes demonstrably false claims about public health, public safety, science, or election integrity.
  • Do not generate news content presented as real reporting from a named outlet.
  • Educational, satirical, or clearly-labeled fictional content is allowed provided it cannot reasonably be mistaken for real reporting or a real person's statement.

6. Privacy of others

  • Do not include another person's private information (full name plus contact info, home address, government ID number, financial account, medical record, or similar) in a prompt.
  • Do not generate IVR or voicemail content that targets a private individual.

7. Platform integrity

  • Do not attempt to bypass usage limits, rate limits, or paywalls.
  • Do not probe, scan, or test the vulnerability of any system without permission (see Security for our coordinated disclosure program).
  • Do not scrape the Service or attempt to extract our prompts, model weights, or other trade secrets.
  • Do not use the Service to train a competing model.
  • Do not reverse-engineer the Service, except to the extent expressly permitted by applicable law.
  • Do not share login credentials. Each user needs their own account.

8. Spam and unsolicited communication

  • Do not use Outputs to send unsolicited audio messages, robocalls, or other communications in violation of TCPA, CAN-SPAM, GDPR, PECR, or equivalent laws.
  • Outbound IVR campaigns must include a clear sender identification and a working opt-out mechanism.

9. Reporting violations

If you believe content generated through the Service or another user's behavior violates this AUP, report it to abuse@crazysound.ai. We review every report. For copyright takedowns, see Section 4 of our Terms of Service.

10. Enforcement

Depending on the severity of a violation we may, at our sole discretion:

  • Remove the offending content.
  • Issue a warning and require corrective action before further use.
  • Suspend your account pending investigation.
  • Terminate your account, retain any prepaid fees as liquidated damages, and bar you from creating future accounts.
  • Report the activity to law enforcement, NCMEC, your hosting provider, or other appropriate authorities.

11. Changes

We may update this AUP from time to time. Material changes will be announced via email or in-product notice at least 14 days before they take effect.

12. Contact

Reports: abuse@crazysound.ai. General legal: legal@crazysound.ai.